FAQs

Payments & Fees

Can I change my payment frequency?

What's the difference between the APR and finance charge?

Are there any hidden fees?

Security

Is my information safe?

I am not comfortable providing my Social Security number. Is there any way around it?

Credit Reporting

I think my credit report is inaccurate. What can I do?

How does a Credit Karma Credit Builder Plan show up on my credit report?

Does Credit Karma Credit Builder report to all three credit bureaus?

Credit Scores

How could opening a Credit Karma Credit Builder Plan impact my credit score?

Is my credit score guaranteed to go up?

Credit Builder

Getting Started

How does Credit Builder Work?

Is it really free?

When can I access my savings?

What if I need to pull money from my Savings account and I don't have $500 saved yet?

What if I want to add more money from my Line of Credit to my Savings account?

Will bigger payments improve my credit score?

If I save more, will my credit score go up?

Can I add money from my Line of Credit to my Savings account at any time?

How much do I have to pay each billing cycle?

Can I pull from the Line of Credit into any account?

What can I use my Line of Credit for?

Difference between our Credit Builder and Credit Builder Installment loans?

Difference between our Credit Builder and secured credit cards?

How do I make payments for Credit Builder?

How does the AutoSave Program work?

Can I close my Credit Builder?

Do I have to add every month?

Can I keep my Savings in the account after it unlocks?

What bank is my Savings account at?

What's a Line of Credit?

How big is my Line of Credit?

What happens if I stop making payments?

How does this build credit?

What are the technical requirements to use Credit Karma Credit Builder?

Credit Karma Credit Builder Savings Account

What does Annual Percentage Yield (APY) mean?

Are there limits on the number of withdrawals or transfers from my unlocked Credit Karma Credit Builder Savings Account?

Do I own my Credit Karma Credit Builder Savings Account?

Can I make deposits into my Credit Karma Credit Builder Savings Account?

Can I make withdrawals from my Credit Karma Credit Builder Savings Account?

Who provides and who controls my Credit Karma Credit Builder Savings Account?

Are there any fees associated with my Credit Karma Credit Builder Savings Account?

Is my Credit Karma Credit Builder Savings Account FDIC-insured?

How do I find my Credit Karma Credit Builder Savings Account routing and account numbers?

How do I close my Credit Karma Credit Builder Savings Account?

How do I prevent my Credit Karma Credit Builder Account from being closed for inactivity?